SUPPLIER QUALITY MANUALS

Supplier Quality Expectations Manual 2023 R1 (Current Version) Revised April 2025

English (current official version)

Addendum A – New! May 2026. Addendum includes new requirements for RMAT suppliers.

Supplier Quality Expectations Manual 2023 R0 (Previous Version)
Unofficial translations do not contain latest revisions and are provided for guidance purposes only.

Chinese | French | Greek | Italian | Japanese | Portuguese (BR) | Russian | Spanish | Turkish | Ukrainian

Please visit our Food Safety & HACCP Manuals page to find additional requirements and training for suppliers.

Supplier Quality Expectations 2023 Update: Presentation | Recording

Supplier Quality Expectations – Chemical Contaminants and Extraneous Matter: Presentation | Recording

Supplier Quality Expectations – Utilities and Sanitation: Presentation | Recording

MDLZ Capability Introduction 2025: Presentation | Recording

Ingredient Supplier Questionnaire (ISQ) Training: ISQ Presentation | Recording | Q&A Document

Packaging Supplier Questionnaire (PSQ) Training: Presentation EN | Presentation ES | Recording EN | Recording ES | Q&A Document

Supplier Acknowledgement Request (SAR): Presentation | Recording

Root Cause Analysis Basic Guide: Presentation | English Recording | Spanish Recording

Corrective and Preventive Actions (CAPA) NEW! May 2026

English: Presentation EN | Recording EN

Spanish: Presentation ES | Recording ES

Portuguese: Presentation PT | Recording PT

Hold and Release: Presentation | Recording

How to turn on YouTube Auto-Translated Subtitles for training recordings

Supplier Significant Event Notification Template

Basic Root Cause Analysis Template

Basic Root Cause Analysis Template (Spanish)