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SUPPLIER QUALITY MANUALS

Requirements

Supplier Quality Expectations Manual 2023 (Current Version)

English (current official version) NEW! October 2023

Supplier Quality Expectations Manual 2020 (Previous Version)

English (previous official version)

Chinese | French | Greek | Italian | Japanese | Portuguese (Brazilian) | Russian | Spanish | Turkish | Ukrainian

Traceability & Coding Manual

Wooden Pallets Manual

Training

Supplier Quality Expectations 2020 Training: Presentation | Recording

Ingredient Supplier Questionnaire (ISQ) Training: ISQ Presentation | Recording | Q&A Document

Root Cause Analysis Basic Guide: Presentation | English Recording | Spanish Recording

CAPA for Suppliers: Presentation | Recording NEW! October 2023

Supplier Quality Expectations Snippets:

Allergen Management

Corrective and Preventive | ES | PT

Certificate of Analysis (COA)

Extraneous Matter Control

For Brokers Distributors and Traders

Micro Risk Management

MEU Supplier Quality Celebrates the Mondelez 10th Anniversary

Mixing prevention

Notifying MDLZ of Significant | ES | PT

Packaging Requirements

Quality Culture

Specification Compliance

Tools & Templates

Basic Root Cause Analysis Template

Basic Root Cause Analysis Template (Spanish)