Key Account & Business Development Manager

R-84435 | Reading, United Kingdom

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Job Description

Are you looking for a rewarding role where you can make a positive impact, working with the world's most innovative food and Life Sciences companies?

Join our diverse team today and help us deliver real world solutions for a brighter future!

Reading Scientific Services Limited (RSSL – Parent Company Mondelēz international) is a multi-award-winning food and pharmaceutical research organisation, pushing the boundaries of science to make our world safer, healthier and more sustainable. Our clients, based across 70 countries, trust us to deliver intelligent solutions to real-world problems through rigorous analytical testing, cutting-edge research and development, customised consultancy and training services.

When you join RSSL, you’re joining a global network enriched by our parent company Mondelēz International. Our diverse team includes 23 nationalities from 350 members and, all together, we are committed to transforming lives through science, innovation, and collaboration.

If you share our passion for science and innovation, we’d love to hear from you!

Reading Science Centre is the Global Science Centre for Mondelez International. In addition to providing research and scientific services to its parent company it also provides a range of scientific services to other companies  operating in the the food and pharmaceutical industries.

RSSL UK total sales is $35MM, rising c5-10% pa. and employs over 330 people.

As a junior Account & Business Development Manager you will be part of the commercial Life Science team and jointly responsible for ensuring RSSL maximises sales, reputation and customer experience across the diversity of services offered in order to achieve the annual sales target .

In this ‘hands on’ role, the Account & Business Development Manager is the key interface between Commercial, Operations and the Customer. The role reports to Head of the Commerical Life Science Team.

Primary Accountabilities / Responsibilities:

  • Ensure our service offerings and the commercial connection between RSSL and the client is customer centric.  Manage, service and seek new sales opportunities with existing clients and lead with operations, marketing and commercial teams to deliver a complete service offering to the market

  • Analyzes, innovate and creates a plan for engaging the target market, identify, prioritise and lead sales growth with existing clients and support the team through external events, client contact activity, create and nurture client relationships and partnership programming

  • Manage major proposals, identify potential clients, track, build relationships and close sales opportunities

  • Act as the central point of contact for your accounts and connect with operatons, technical experts to maximise existing client opportunities as well as developing new client opportunities through your business development activities

  • Undertaking regular tactical planning cycle with teritial  reviews,  working closely with the team to  create your sales pipeline  and automate workflows in our CRM

  • Horizon Scanning 1yr, 3 yrs, 5 yrs, searching for new service offerings that complement our current service offering and determine potential size of market and timings. In conjunction to developing our external clients innovation funnel and seeking approval for funding.

  • Actively engage in professional industry bodies.  Network and present back findings to commercial lead, technical and leadership team. Identify new seminars/events where our technical experts can present or you can attend to foster existing and new client relationships.


  • Educated to degree or professional qualification standard within pharmaceutical Industry with GMP understanding

  • Intermediate level for MS Office (Word, Excel and PowerPoint)

  • Proven communication and negotiation skills

  • Solid analytical skills with the ability to create reports and conduct performance analyses that support the delivery of business SLAs

  • Proven record of strong project management skills including ability to successfully build and finish discrete projects within pre-agreed parameters.

  • Ability to maintain calmness whilst multi-tasking with several stakeholders and re-prioritise in changing environments.

  • Good communication and presentation skills with ability to adapt personal style to colleagues preferences and translate the departmental impacts to all levels of the business. 

  • Process Management – ensure all activities (both directly and indirectly) are delivered in-line with MDLZ/RSSL policies and practices and actively promote good practice

  • Informing– keeps stakeholders and key partners updated

  • Peer Relationships - Collaborative style with ability to build partnerships both internally and externally, quickly finding common ground and solve problems for the good of all.

  • Direct Client experience

It can be a plus if you have:

  • Project Management experience

  • Understanding and working to Client legal contracts

  • Hands on experience with CRM and laboratory reporting tools

  • Another language or international experience as a Key Account Manager

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

  • Opportunities to learn and develop

  • Performance Related Bonus scheme

  • Contributory pension (up to 11% employer contribution)

  • Life assurance

  • 27 days holiday allowance (possibility to buy 5 extra days) + bank holidays

  • Employee Assistance Programme (EAP)

  • A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).

At RSSL, flexibility is one of our key priorities. We recognise that flexibility means different things for different people and therefore we will work with individuals to determine what this looks like. Flexibility comes in many forms both within informal and formal working arrangements so please ask for more information at interview stage should you need more details.

In 2022, we were recognised as OBN Best CRO, Employer of the Year at The Great British Business and Community Awards and Business of the Year at the Thames Valley Business Awards in 2021. Previous accolades include Business of the Year at the Thames Valley Business Awards, OBN Best CRO and the Women in Business Awards’ Most Enlightened Employer, in 2019.

No Relocation support available

Business Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please exploreWebsite   YouTube   LinkedIn   Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Job Type


Account Management



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