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Are you looking for a rewarding role where you can make a positive impact, working with the world's most innovative food and Life Sciences companies?
Join our diverse team today and help us deliver real world solutions for a brighter future!
Reading Scientific Services Limited (RSSL – Parent Company Mondelēz international) is a multi-award-winning food and pharmaceutical research organisation, pushing the boundaries of science to make our world safer, healthier and more sustainable. Our clients, based across 70 countries, trust us to deliver intelligent solutions to real-world problems through rigorous analytical testing, cutting-edge research and development, customised consultancy and training services.
When you join RSSL, you’re joining a global network enriched by our parent company Mondelēz International. Our diverse team includes 23 nationalities from 350 members and, all together, we are committed to transforming lives through science, innovation, and collaboration.
If you share our passion for science and innovation, we’d love to hear from you!
The Central Sample Administration (CSA) department is responsible for the administration of all samples coming into RSC (Reading Science Centre), main RSSL’s site. This includes responsibility for the receipt of samples; creating projects in the LIMS system; allocating projects to the correct departments; assigning analytical tests based upon submitted client paperwork and quotations; subcontracting analytical work; inputing of results; returning samples to clients; electronic and physical disposal of samples as required; maintaining chain of custody for controlled substances and liaising with internal and external customers.
This role will be to ensure the day to day efficient administration of samples received at the RSSL and maintain a flexible approach to working practices to ensure the smooth running of the CSA laboratory.
Technical and Operational
1.To ensure samples are logged into the Laboratory Information Management System (LIMS) in an accurate and timely manner
2. Ensure the efficient throughput of samples in CSA from receipt to laboratory
3. Contribute to other elements of CSA’s role including sample disposal, sub-contracting etc
4. Liaise with customers to ensure correct information is available, ensure customer satisfaction by acting as an interface with customers and deliver excellent customer service
5. To provide training and coaching to less experienced members of staff and new starters, as required
6. Ensure consistency, technical precision and compliance with methods of work and look to identify improvements
7. Develop good working relationships with RSC colleagues particularly in the laboratories and and customer services
8. Work as part of the CSA team to high standards of safety and quality
9. Collaborate with RSSL’s Operational Teams to ensure customer requirements are met in a timely manner
10. Able to work under pressure and adapt to meet an ever changing customer environment
Communication & Influence
Liaise with both internal and external customers where necessary to ensure that the information on LIMS is accurate and ensure customer satisfaction by representing RSSL in a professional manner at all times.
1. Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are read before starting work.
2. Help maintain a clean, tidy and safe working environment.
3. Understand and work to the requirements of GMP, UKAS or Home Office regulations as required .
4. Ensure training records are accurate.
Requirements for the role:
Educated to Degree / HNC level in a relevant scientific discipline or equivalent relevant experience in a laboratory.
Excellent organizational skills, including time management and priority setting
Strong attention to detail and accuracy
Informing to ensure manager and key partners are aware of progress, achievements and issues at appropriate points
Excellent inter-personal skills, with the ability to interact effectively by with customers and colleagues by telephone, written communication and face-to-face
Outgoing proactive approach, energy, drive, enthusiasm and the ability to motivate others
Team player, plus ability to work on own initiative
An organised approach, capable of working on several projects at any one time
Competency in the use of generic and specific software packages required for the role including MS Office applications and LIMS.
Practical laboratory experience and experience of working in a regulated environment is preferred but not required.
Please note that due to the nature of our industry you may handle hazardous samples (safety training will be provided).
In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:
Opportunities to learn and develop
Performance Related Bonus scheme
Contributory pension (up to 11% employer contribution)
27 days holiday allowance (possibility to buy 5 extra days) + bank holidays
Employee Assistance Programme (EAP)
A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).
At RSSL, flexibility is one of our key priorities. We recognise that flexibility means different things for different people and therefore we will work with individuals to determine what this looks like. Flexibility comes in many forms both within informal and formal working arrangements so please ask for more information at interview stage should you need more details.
In 2022, we were recognised as Employer of the Year at The Great British Business and Community Awards and Business of the Year at the Thames Valley Business Awards in 2021. Previous accolades include Business of the Year at the Thames Valley Business Awards, OBN Best CRO and the Women in Business Awards’ Most Enlightened Employer, in 2019.
Business Unit Summary
Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.
Curious about us and want to learn more?
Please explore: Website YouTube LinkedIn Glassdoor
RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job TypeRegularAdministration SupportAdministration Services