Customer Service & Logistics

Analyst, Order Management (OTB), Order Fulfilment

R-82825 | Almaty, Kazakhstan

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Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:

  • Manage the order fulfilment process, respecting the customer segment and channel mix
  • Balance supply constraints and delivery of service levels through cross-functional alignment
  • Use appropriate tools and processes such as availability checks and stock allocation rules
  • Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Good numerical, analytical and logical reasoning skills
  • Microsoft office applications
  • High-level of SAP competence
  • An FMCG/CPG company
  • A customer-facing role within customer service, logistics or sales
  • Experience in an order-to-cash environment
  • Experience in customer service, logistics and sales
  • Good knowledge of the total supply chain/order-to-cash process
  • Strong analytical and problem-solving skills

More about this role

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people’s faces. We are the world’s leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye, Dirol and Halls.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type


Order Management (OTB)

Customer Service & Logistics


Apply Now