Global Business Services

Data Management System (DMS) Manufacturing Bussines Partner

R-77849 | Athens, Greece

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Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Your specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Communicating effectively, applying interpersonal skills and taking initiative

More about this role

Main Responsibilities:

1. Data creation and change:
• support creation and change requests across domain, coordinate with Business Development (BD) and other stakeholders in the I2M process to ensure correctness and completeness
• Track, monitor and report on new creations, changes, delisting and E2E data object creation
• Support business functions in issue solving, customer complaints and production issues
• Support and sometimes drive continuous improvement projects in data quality and data processes

2. Data Quality
• Enforce data quality management policies as prescribed in the Mondelez Master Data standards, carry out 360 degree checks on key data attributes to ensure consistency of data shared, participate in the monthly/quarterly and yearly audit processes 

3. Stakeholder collaboration
• Act as key point of contact between business stakeholders and partners, participate in I2M project meetings as key point of contact for Master Data for all categories/countries. 

Cross Cluster collaboration
• Act as key user, support regression testing and maintain documentation for specified data objects and processes, support MEU and global projects with master data activities
• Participate Global Governance and Reference Group meetings
Support and provide cover for team members in order to ensure a balanced workload 

Job specific requirements:

- University Degree

- 3+ years of office/systems experience preferably in a remote & x-functional context

- Experience working with SAP, Excel, MDG and Data Management in general

- Experience in working in a service function

- Handling complexity and managing details

- Problem solving and analytical skills

- Developing and managing x/functional and multi country relationship 
- Excellent communicator (oral & writing) in English
- Fast learner

- Ability to deal with changes or unexpected situations 

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type


Service Operations (Delivery)

Global Business Services


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