Product Quality, Safety and Compliance

Senior Manager, Corporate Quality Assurance

R-60242 | Global Headquarters – Chicago, USA | 2 other location(s) available

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Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Sr. Manager, US Network Manufacturing position provides leadership and management of the Sr. Manager, US Network Manufacturing position organization in ensuring Food Safety & Regulatory Compliance of internal and /or external manufacturing plants.   This position is responsible for leadership in the areas of quality manufacturing strategic direction, development of manufacturing quality personnel, Food Safety and Quality Systems, product standards and Regulatory Compliance.  This position drives quality commitment at the plant level to assure achievement of superior customer satisfaction, consistency, value and food safety. 

This position has responsibility for 2-5 direct reports, with indirect reports at internal and external manufacturing facilities.  This position ideally requires experience with Snacks or Confections quality and/or manufacturing, understanding of Quality & Business Systems and the ability to influence stakeholders

This position would report to the US network Director and indirectly report to the operations leader of internal and/or external manufacturing.

Success in this role will require strong leadership, managing a remote team, working well with others, deep knowledge of quality principles / programs, strong technical skill, strong influencing skills, and a sound understanding of the commercial business

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Relevant experience in operations, quality and/or R&D
  • Project management and managing multiple priorities
  • Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
  • Communication skills and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and procedures
  • Working with customers on quality related issues
  • Working with service-vendors’ technical equipment to support compliance

More about this role

What extra ingredients you will bring:

•    Influence Senior Operations & RDQ Management and lead the development and implementation of a manufacturing quality strategic plan that sets a strong Quality direction for the Manufacturing network.  Deliver continuous improvement across manufacturing network through new tools / application, network benchmarking and leveraging cross-category, cross-region collaboration to ensure product design processes and quality systems are best in class.  

•    Drive the successful implementation of quality policies, programs, tools and technologies that position Quality as a competitive advantage.  Leverage shared services to enable achievement of manufacturing goals.  Ensure preparedness for internal and 3rd party audits.  

•    Work with plant quality managers to develop the plant Quality departments and capabilities.  Provide necessary training and development in product knowledge, process technology, process control, optimization techniques, QP’s and Mondelez competencies to increase employee effectiveness and achieve optimum performance levels.  Ensure direct staff is properly trained, focused and viewed as exceptional partners to the plants and external manufacturers.  

•    Manage direct reports in providing audit support to sites and facilitates in corrective/preventive action plans.  Work with facilitates to ensure achievement of certification for 3rd party program, FSSC.  

Education / Certifications:

 B.S./M.S. in a related scientific discipline

Job specific requirements:

•    Minimum 8-10 years of related experience (Operations and/or RDQ) with demonstrated technical and managerial ability.
•    Excellent leadership capabilities, interpersonal relations skills and problem solving skills.
•    Extensive knowledge of Quality Principles and Mondelez Quality programs and Policies.

•    Demonstrated ability to work with all levels of the organization within corporate and manufacturing settings.
Travel requirements:

 40% Travel

Work schedule:

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For office-based, salaried roles at Bakery and Customer Service & Logistics locations, and some remote roles proof of COVID-19 vaccination is required to be eligible for employment.  Religious, medical and/or other accommodations as required by law will be considered on a case by case basis.  You may review the Mondelēz COVID vaccination policy by visiting the US careers website at This COVID-19 vaccine mandate does not apply to several U.S. states that do not permit certain vaccination mandates, including, but not limited to Alabama, Arizona, Arkansas, Florida, Indiana, Montana, North Dakota, Tennessee, Texas, Utah, and West Virginia.

Job Type


Corporate Quality Assurance

Product Quality, Safety and Compliance


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