CUSTOMER SERVICE & LOGISTICS

Our E2E Supply Chain starts at source, a farm for instance and ends on the shop shelf or in our consumers homes. And in between, we are building a world class consumer centric supply chain fully E2E integrated & synchronized with real time demand signals, demonstrating agility and responsiveness to amaze consumers with the right service at the best possible cost.

In CS&L we focus on driving Excellent Customer Service with the Consumer at the centre, delivering the best Logistics solutions, excelling E2E planning and fully leveraging on Digital & Analytical skills.

People are at the heart of this modern and massive operation – and great performance in CS&L depends on attracting and growing our talent. So we’re making sure that all our people are equipped with a broad range of capabilities.

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Margie Fulge

Co-Packing Manager Germany & World Travel Retail, Bremen

When I think about my current role as Co-packing Operations Manager, I immediately think about our cross-functional team.

There are the copack-planning teams, the Customization team and the Sourcing manager and many others. Only together we ensure to provide the right products and volumes with the right quality, service and costs to our customers.

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