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Supplier Quality Manuals

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Requirements

Supplier Quality Expectations Manual:

English (official version)

Chinese | French | Greek | Italian | Japanese | Portuguese (Brazilian) | Russian | Spanish | Turkish | Ukrainian

Addendum NEW! October 2022

Traceability & Coding Manual

Wooden Pallets Manual

 

Training

Supplier Quality Expectations 2020 Training: Presentation | Recording

Frequently Asked Questions - Supplier Questionnaire (SQ)

Editing Supplier Questionnaire (SQ) XML Files

Root Cause Analysis Basic Guide: Presentation | English Recording | Spanish Recording

Supplier Quality Expectations Snippets:

Allergen Management 

Corrective and Preventive
Action | ES | PT

Certificate of Analysis (COA)

Extraneous Matter Control

For Brokers Distributors and Traders

Micro Risk Management

MEU Supplier Quality Celebrates
the Mondelez 10th Anniversary
NEW! December 2022

Mixing prevention

Notifying MDLZ of Significant
Events | ES | PT

Packaging Requirements

PEM

Quality Culture

Specification Compliance 

 

Tools & Templates

Basic Root Cause Analysis Template

Basic Root Cause Analysis Template (Spanish)