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Supplier Quality Manuals

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Requirements

Supplier Quality Expectations Manual:

English (official version)

Chinese | French | Greek | Italian | Japanese | Portuguese (Brazilian) | Russian | Spanish | Turkish | Ukrainian

Addendum

Traceability & Coding Manual

Wooden Pallets Manual

 

Training

Supplier Quality Expectations 2020 Training: Presentation | Recording

Frequently Asked Questions - Supplier Questionnaire (SQ)

Editing Supplier Questionnaire (SQ) XML Files

Root Cause Analysis Basic Guide: Presentation | English Recording | Spanish Recording

Supplier Quality Expectations Snippets:

Allergen Management

Corrective and Preventive Action

COA requirements

Extraneous Matter Control

For Brokers Distributors and Traders

Micro Risk Management

Mixing prevention

Notifying MDLZ of Significant
Events | ES | PT

Packaging Requirements

PEM

Quality Culture

Specification Compliance

 

Tools & Templates

Basic Root Cause Analysis Template

Basic Root Cause Analysis Template (Spanish)

TML Corrective Action Plan Template